Notice of Year-end and New Year vacations

We regret to inform you that our customer support and shipping operations will be closed during the following period.

Year-end and New Year holidays: December 29, 2023 (Fri.) - January 4, 2023 (Thu.)
Responses to inquiries by e-mail or form will be available from Friday, January 5.
Please refer to the following for details.

<About Orders
Orders placed after 10:00 a.m. on December 28 (Thu.) will be processed from January 5 (Fri.).
Orders will be accepted as usual during the holiday period.
We anticipate a rush of orders before the holiday period.
Please understand in advance that it may take longer than usual for orders to be shipped, and we would appreciate it if you could place your order well in advance.
Please note that even if you place an order by 10:00 a.m. on Thursday the 28th, delivery may take longer than usual depending on the stock status.

<About Customer Service
Inquiries received after 5:00 p.m. on Thursday, December 28 via e-mail form will be responded to sequentially after 11:00 a.m. on Friday, January 5.
Inquiries by phone will be closed from December 26 (Tue.) through January 5 (Fri.).
Please note that it may take some time for us to reply to your inquiries as we will respond to them in the order they are received.
We apologize for any inconvenience this may cause.

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