Shipping policy

Please read our shipping policy carefully before placing your order.
By completing your order, you agree to our shipping policy.
・Orders can be accepted 24 hours a day, 365 days a year.
・After the order is completed, it will be shipped within 5 business days in principle.
 This rule is based on the Japanese calendar. In other words, Saturdays, Sundays, year-end and New Year holidays, and Japanese holidays are not included in business days.
・If your order includes items that are out of stock by the manufacturer, it may take some time to ship.
・The order tracking service is not perfect. Please use it as a guide only. Tracking service may not be available depending on the destination area.
・Delivery days are only a guideline.
・In some countries and regions, the package may not be delivered unless the customer contacts the nearest delivery office.
・If you wish to redeliver an item that has been returned due to long-term absence, unknown address, or refusal to receive it, you will need to pay the shipping fee again. In either case, cancellations and refunds are not possible.
・There are countries and regions where face-to-face delivery is not available.
・Loss or theft after delivery or post-mailing is not covered by the warranty.
The delivery area and delivery method are subject to change.