Legal notice
■ About the Operation of Each Policy
When using this site (including browsing, registration, ordering, etc.), users are considered to have agreed to the company's various policies.
Once an order is completed, consent to the policy is formally established at that point.
The content and policies of this site are created in Japanese, and other language versions are translated for reference. In case of discrepancies in content or interpretation between the Japanese version and other language versions, the definition and interpretation of the Japanese version will take precedence.
| Seller Name | BEAUTEX Co., Ltd. |
|---|---|
| Responsible Operator | Naoki Iwasa |
| Location | 〒106-0041 1-11-10 Azabudai, Minato-ku, Tokyo Nissou Building 22F |
| Phone Number | 050-8882-8619 Weekdays 9:00~18:00 (JST) Excluding weekends, public holidays, and year-end holidays |
| Email Address | support@pushcolor.com |
| Sales URL | https://pushcolor.com/ |
| Registration Number for Qualification Application | T1010401144360 |
| Payment Methods |
■ Credit Cards (VISA/MASTER/JCB/AMEX/DINERS) |
| Additional Costs Besides Product Price | Shipping Fee: Free for domestic shipping For more details, please refer to Shipping Policy |
| Sales Quantity | From 1 piece |
| Application Validity Period | If your order includes pre-order items or backordered items, the application validity period is 2 months. |
| Order Delivery Period | We aim to ship within 5 business days from the order. |
| Order Delivery Method | After distribution at our side, delivery by the shipping company Besides face-to-face delivery, there is delivery to post boxes or designated locations. |
| About Returns & Defective Products |
Due to the nature of the products, returns, exchanges, and cancellations for customer convenience are not accepted. |
[Examples of cases where returns, exchanges, or cancellations are not possible]
When the ordered content and the delivered product differ.
When the delivered product contains initial defects.
[Cases applicable to the above]
Please contact us within 5 business days from the product's arrival via the contact form with images that clearly show the issue.
In cases where the ordered content and the delivered product differ, exchanges are possible only if the package is unopened. Please confirm the color, Power, before opening. Initial defects in contact lenses vary by manufacturer, so after confirming the issue and response, we will inform you about the exchange method from our store. Please keep the product without using or discarding it. The shipping fee for returns will be borne by our store.
Regarding returns and exchanges, it is limited to defective or misdelivered products that you contact us about within 5 business days from the product's arrival, not after opening the product, so please understand this in advance.
Exchanges for initial defects will be with the same product. If distribution of the exchange product is difficult due to discontinuation by the manufacturer, we will respond with a refund of the applicable product's price. The handling fee related to the refund will be borne by our store.
[Examples of cases where cancellation before delivery is possible]
If your order includes factory-direct or pre-order products, and the product cannot be secured even after two months from order completion, the order will be automatically canceled.
Contact lenses are highly controlled medical devices. Please be sure to undergo an ophthalmologist's examination and prescription and purchase contact lenses that suit your eyes. All products on this site are certified medical devices within Japan. The PL insurance of each manufacturer is applicable only when used correctly within Japan.
[Contact lens sales permit]
High-level medical device sales permit:
Permit number 30 Port Health Device No. 231
Permit number 2 Port Health Device No. 64
Permit number 4 Port Health Device No. 88
Permit number 5 Port Health Device No. 73
Permit number 6 Port Health Device No. 190
Sales manager: Naoki Iwanami
[Regarding the presentation of prescription or contact lens instructions]
Depending on the product, you may need to present a prescription or contact lens instructions at the time of purchase. Please present them in the following ways after ordering.
* The certificate you present will not be returned. Please understand this in advance.
▼ How to present prescription or contact lens instructions ▼
Process images in JPEG/GIF/PDF format with a scanner or digital camera and send them via form attached to an email.